By enrolling in and/or using Safeco Online Account, you agree to the following terms and conditions, so please read them carefully.
(Last updated 04/29/2019)
The words "we," "us," and "our" means Safeco Insurance Company of America, its affiliates or subsidiaries (together “Safeco”). All references to "Safeco" include Liberty Mutual Insurance Company and its affiliates. The words "you" and "your" means you the individual(s) who desires to transact business or process a claim electronically and those who would otherwise sign documents relating to your policy.
Conditions of Use
These Safeco Online Account terms and conditions apply only to Safeco Online Account website. For Terms and Conditions for other Liberty Mutual websites, please consult those websites. Safeco may revise these Safeco Online Account terms and conditions from time to time by posting them on the Safeco Online Account website and in the website page footers. You are bound by any such revisions if you continue to use the website after we have posted the changes; and we suggest that you periodically visit this page to review the most recent Online Account terms and conditions.
Definition of Registration
By registering for Safeco’s Online Account site, you are indicating that you would like to view information about your Safeco policy(s), billing documents, or claims online, or if you are not a Safeco policyholder, that you would like to view information about your claim involving a Safeco policyholder online where available.
Safeco Online Account provides customers the ability to view information about their policies and billing documents online and provides customers and claimants the ability to view claims information online where available.
Safeco will make commercially reasonable efforts to make your experience with our Online Account application a productive and pleasant one. However, technical or other difficulties cannot always be foreseen or anticipated. These difficulties may result in loss of data, personalized settings or other service interruptions.
Safeco Online Account Application Changes and Discontinuation:
Safeco reserves the right to change or discontinue, temporarily or permanently, this Online Account website at any time without notice. You agree that Safeco will not be liable to you, members of your household, or any third party for any damages associated with any modification or discontinuance of the website.
User Responsibilities and Guidelines
For your benefit and security and to comply with applicable laws, Safeco Online Account has a few guidelines. Any conduct that violates these guidelines is grounds for termination of your enrollment in Safeco Online Account.
Provide Accurate Information:
Guard Your Password:
You will be asked to select a User Name and Password when registering. You are responsible for maintaining the confidentiality of your User Name and Password. You are fully responsible for all activities that occur using your User Name and Password, or account. This includes maintaining security of Touch ID & Passcode settings on your devices for all users. Any unauthorized use of your Password, account or any breach of security must be immediately reported to Safeco. Commercially reasonable steps have been taken to protect the privacy of individual users of the Safeco Online Account website. Safeco will not be liable for any loss that you may incur as a result of someone else using your Password or account, either with or without our knowledge. You may not use anyone else's Password at any time.
Unauthorized Access and Use:
Safeco Online Account website is provided for the use of Safeco customers and claimants for Safeco legitimate business purposes only. The actual or attempted unauthorized access, use, or modification of this system is strictly prohibited.
Security of Personal Information
Safeco and vendors who work with Safeco to host and operate Safeco Online Account take commercially reasonable steps to secure your personal information. This includes using password protection to verify your identity and requiring 128 bit encryption to secure data transmitted on the Internet. All stored data is kept behind firewalls. Please refer to the Safeco Privacy Statement for more details and information regarding our Internet Privacy practices.
Accuracy of Information
Should information displayed on the Safeco Online Account website differ from the information in the policy documents sent to you, the policy documents sent to you will be considered the correct information. Should claims information displayed on the Safeco Online Account website differ from information sent by Safeco to you via the mail or email, the mailed or emailed information will be considered the correct information.
Paperless Terms and Conditions
(Last Updated September 26, 2019)
Please read these Paperless Terms and Conditions thoroughly. It contains important information about your policy. In order to transact electronic business with us as well as receive your insurance related documents electronically, you must read and agree to the following terms and conditions.
“Safeco” means Safeco Insurance Company of America and certain of its affiliates or subsidiaries. The words "we," "us," and "our" mean Safeco. The words "you" and "your" mean you the individual(s) who desires to transact business or process a claim electronically and those who would otherwise sign documents relating to your policy.
You have indicated your desire to receive and sign the forms relating to your insurance transaction or claim electronically through electronic format. These Paperless Terms and Conditions apply to those forms, disclosures, notices or other documents that may be given to you and in some cases signed and returned to us as part of your insurance policy transaction or claim. By agreeing to these Paperless Terms and Conditions, you are agreeing that you have the authority to receive these documents electronically on behalf of all insureds under your policy. Moreover, you also understand and agree that Safeco may provide to you in electronic format only, either by email or by posting information on the website where you access your policy information or claim information, including but not limited to policy documents, notices, billing documents, endorsements, changes to your policy(s) and any other information relating to your insurance policy(s) that would otherwise be mailed to you. It is your responsibility to periodically log on to your Safeco online account and check for delivery of new documents.