claims center

In the event of a claim, you can expect great service.

File a Claim

24 Hours a day, 7 days a week.
Track a Claim
Log in to your Safeco Account.
Or contact your assigned claims representative.
Roadside Assistance1

24 Hours a day, 7 days a week.
Now You Can File a Home Claim Online
Safeco is now offering its valued customers the option to file Home, Renters, and Condo Insurance claims online. Simple and convenient, we’ll walk you through the process to ensure every step along the way is captured. Available 24/7, and track your claim online once complete.


Coming soon: File your Auto Claim on

We know that an insurance claim can be stressful, but when the unexpected occurs you don't have to worry. From car accidents to weather damage on your home, we're here 24/7, at the beginning of your claim right to the very end.
Has your car been involved in an accident? Has your truck been damaged or stolen? Who do you call? You call your car insurance company to file a claim. That’s us. We’re here to help, just like we always said we would be. We’ll do our best to get you and your car back on the road as quickly as possible.

Auto Insurance Claims

Has something unexpected happened to your home, or on your property? We know the experience can be overwhelming. It is your home after all. We understand. We’re here to help. We’ll do our best to help get things back in order as quickly as possible.

Home Insurance Claims

If widespread damage from a natural disaster occurs in your neighborhood, our national catastrophe team will be on the ground immediately to help Safeco customers who have filed claims.

Natural Disaster Claims

1Roadside Assistance must previously be purchased as part of your policy.