claims center

In the event of a claim, you can expect great service.

File a Claim
1-800-332-3226

24 Hours a day, 7 days a week.
Track a Claim
Log in to your Safeco Account.
Or contact your assigned claims representative.
Roadside Assistance1
1-877-762-3101

24 Hours a day, 7 days a week.
File Home and Auto Claims Online
Home Claims: All Safeco customers with Homeowners, Renters, and Condo Insurance policies can file their claims online 24/7.

Auto Claims: Customers located in Iowa, Illinois, Indiana, Minnesota, North Dakota, Nebraska, South Dakota, or Wisconsin can now file claims online 24/7. Customers located elsewhere can still file over the phone at 1-800-332-3226 and will have the ability to file online in the coming months.

The online claims process is simple and convenient - we'll walk you through to ensure every step along the way is captured, and you can track your claim online once you've filed.

FILE A CLAIM
Has your car been involved in an accident? Has your truck been damaged or stolen? Who do you call? You call your car insurance company to file a claim. That’s us. We’re here to help, just like we always said we would be. We’ll do our best to get you and your car back on the road as quickly as possible.

Auto Insurance Claims

Has something unexpected happened to your home, or on your property? We know the experience can be overwhelming. It is your home after all. We understand. We’re here to help. We’ll do our best to help get things back in order as quickly as possible.

Home Insurance Claims

If widespread damage from a natural disaster occurs in your neighborhood, our national catastrophe team will be on the ground immediately to help Safeco customers who have filed claims.

Natural Disaster Claims

1Roadside Assistance must previously be purchased as part of your policy.
NEW