We understand claims are stressful, but we’re here to help. We’ve made filing online easy, and you can connect with your agent at any time if you have additional questions.
We've worked to make filing online simple, and we’ll just need the basics to begin:
You can begin filing your claim, knowing that your agent is available to help along the way.
Still not sure if you should file? Get answers here .
Whether you file online or with help from your agent, we’ll provide you with clear next steps and any other additional info we’ll need.
All damage needs to be documented; in some cases, only photos are needed, while others may require an in-person review.
We'll estimate the amount of money that it will take to repair or replace your property. We can even help you schedule the repairs.
Get paid the money that you're owed, minus your deductible, and get back on the road.
Post-claim is the perfect time to review your coverages with your agent in the event of a future incident.
Filing your auto claim against a Safeco customer is fast and easy to complete, and we'll contact you if more information is needed.
Get more answers to your claims questions below, or visit our frequently asked questions.
If you’re enrolled in Roadside Assistance1 on your Safeco auto policy, you can call us 24 hours a day, 7 days a week for help:
Did you know that you can easily submit your glass claims online?
If you need to file a home claim due to a covered natural disaster, you can file online or connect with your agent to discuss further.
You can also call us at 1-800-332-3226 where a claims representative is ready to answer your questions and guide you through the claims process 24 hours a day, seven days a week.
If widespread damage from a natural disaster occurs in your neighborhood, our national catastrophe team will be on the ground immediately to help Safeco customers who have filed claims.
Learn more about natural disaster claims and home catastrophe preparation.