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Customer Support

Log in or contact your agent for answers

Safeco claims adjuster speaks with woman in front of her car.

Log in to pay your bill, get policy docs, and even file a claim

It’s simple to get started online – select from one of your quick actions to begin.

Don't have an online account? It only takes a few minutes to sign up, log in, and manage your Safeco policy online.

Create your account

Download the Safeco mobile app – it’s the easiest way to manage your policy

Take your Safeco insurance policy wherever you go, so you can: 

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Obtain ID cards
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Pay your bill
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View policy documents
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Get roadside help when you need it1
Download the Safeco app

When your independent agent is your best customer resource

Your local independent agent is often the best possible resource when it comes to updating your policy, including:

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Address change

Updating your mailing address or policy address.

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Managing drivers and vehicles

Adding or deleting vehicles or drivers on your auto policy.

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Updating your deductible

Changing your deductible or policy limits.

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Billing updates

Setting a billing date and frequency, or enrolling in automatic payments.

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Questions about your premium

Looking into why your rate/bill has increased.

Frequently asked questions

Looking for answers, or need to get in touch? Select from the below for all your customer support needs.

1Roadside Assistance must previously be purchased as part of your policy.