Auto Insurance Claims

We’ll take care of you, it’s that simple.

File a Claim
1-800-332-3226
24 hours a day, 7 days a week

Auto Glass Claims
Easily file online with Safelite Solutions, our preferred glass repair provider.

Roadside Assistance
1-877-762-3101
24 hours a day, 7 days a week

Learn more about Roadside Assistance.

You’ve Had an Accident. What’s Next?
Take a few minutes to calm your nerves, and call us from the scene of the accident when it’s safe to do so. The sooner you are able to file your claim, the sooner we can begin to help you. Call 1-800-332-3226 and be ready to provide the following:

  • When did the accident occur?
  • Where did the accident occur?
  • How did the accident happen?
  • What other vehicles were involved, including the year, make, and model?
  • Include a description of the damage to each vehicle.
  • The names and contact information of people involved in the accident.
  • The extent of any injuries to people involved in the accident.
  • The names and contact information of anyone who witnessed the accident.
  • The name of the police department that responded and the police report number.
Safeco can arrange to have your car towed from the scene of the accident if you have collision coverage. After you report your claim, a representative will contact you within one business day to discuss what happens next, your insurance coverage, and to answer any further questions. Download Safeco's Auto Accident Guide.

Important Auto Claims Information
+Damage Estimate and Repair Process-Damage Estimate and Repair ProcessDamage Estimate and Repair Process
Learn more about how to get your car repaired and back on the road.

+Tracking Your Claim-Tracking Your ClaimTracking Your Claim
Track the status of your claim anytime in or call your assigned claims representative.