Safeco claims representative on a ladder helping a customer.

Home claims

What to expect when filing a home claim

Safeco claims representative on a ladder helping a customer.

Why file and manage your home claims online?

We understand this is a stressful time. We'll guide you along the way so that each step in the process is captured, and to ensure you're comfortable with the claim you submit. From there you can manage your claim online, and contact us with any questions you have along the way.


File anytime

We're standing by 24 hours a day to help you file.

Just need the basic details

To begin, we'll need the date of the incident and general information.

Track your claims progress

Log in to track and manage your claim at your convenience.

Home damage? We'll take care of you

We're here to help get things back in order as quickly as possible. Here's what you'll need to file:
  • What happened?
  • Where is the damaged property?
  • How extensive is the damage?
  • Are temporary repairs needed?
  • If the authorities were contacted, which department responded and what is the report number?
  • Your current contact information and the best time to reach you.
  • A convenient time for a damage assessment, either in person or via video chat.

File a claim

Safeco insurance adjustor speaks with a woman about her home claim.

File your home claim through the Safeco mobile app

Get the Safeco mobile app to file your home claim from your device. You can also:
  • Contact your agent
  • Pay your bill
  • View policy documents
  • Much more
Download the Safeco app

More home claims help

Get more answers to your claims questions below, or visit our frequently asked questions.