For New Jersey consumers who are experiencing financial hardship due to COVID-19, we are offering the following options upon request:
Personal insurance Ohio Casualty customers and/or their agents may contact us 1-800-843-6446 with any questions.
Business insurance customers and/or their agents may contact us at 1-866-290-2920 with any questions.
The New York State Department of Financial Services (DFS) has adopted emergency regulations that require issuers of Property and Casualty insurance to assist New York consumers who are experiencing financial hardship due to COVID-19. The regulations are in response to Governor Andrew M. Cuomo’s Executive Order No. 202.13.
The DFS’ emergency regulation has directed insurers to assist customers who are experiencing financial hardship caused by the COVID-19 pandemic. As such, we are providing our customers, who are enduring financial hardship due to COVID-19, with the following:
The emergency amendments can be found at Section 405.6 of Title 3; and Sections 185.7(m)(4) and 187.6(f)(4) and Part 229 of Title 11 of the Official Compilation of Codes, Rules and Regulations of the State of New York. For additional information regarding DFS regulatory actions on the COVID-19 pandemic, please visit http://www.dfs.ny.gov/industry/coronavirus.
If you are an individual, generally, personal lines property/casualty insurance policies are covered by these amendments, including auto, homeowners’ and renters’ insurance. Individual Personal lines customers may contact us at 800-332-3226 with any questions.
Safeco is committed to assist our customers during the COVID-19 Emergency and has taken a variety of measures to help and provide relief, as explained here.
In addition to these measures, we are offering customers in the District of Columbia who are experiencing financial hardship due to COVID-19 the option, upon request, to repay any unpaid premiums in installments over a period of up to 12 months, beginning one month after the end of the Public Health Emergency.
We want to assure our customers in the District of Columbia that late payments during the emergency will not be considered in any future premium calculations at any time.
Please contact a Safeco billing representative for further questions. Business insurance customers and/or their agents may contact us at 1-866-290-2920 with any questions.