Affected by Hurricane Ian? We hope you're safe. If you need to file a claim, the fastest and easiest way is online or through our app. Due to the expected volume of claims, there may be a delay in speaking to a representative on the phone.

Guaranteed Repair Network

Select a Guaranteed Repair Network shop for your car, get an estimate, get it fixed, and get back on the road. If anything goes wrong from there, you’re covered with Safeco’s President's Guarantee™.

A hassle-free repair shop network you can trust

For your car, only certain repair shops that are quick, meticulous, and reliable will do. Yet it's often difficult to determine which shops are worthy of your business and trust, so Safeco did the legwork for you. *Select a Guaranteed Repair Network shop for your car, get an estimate, get it fixed, and get back on the road. If anything goes wrong from there, you're covered with Safeco's President's Guarantee™.

Convenience and choice: With more than 2,000 shops across the nation in our Guaranteed Repair Network, there's likely one near you. Your agent or claims representative will help you locate one. If you prefer a shop outside the network, that's fine too. It's your car and your choice.
Peace of mind: We guarantee the work of our network shops for as long as you own your vehicle. If you choose your own shop, we cannot guarantee its work.
Speed: Guaranteed Repair Network shops give your repairs precedence to get you back behind the wheel of your car sooner.
Efficiency: Finding additional damage won't hold up your repairs. Our shops have authorization to repair all accident-related damage they discover, even beyond the initial estimate.
Quality: The shops in our network put highly trained technicians to work on your vehicle so you know your repairs are in capable hands.

Quality repairs guaranteed

Dealing with faulty repairs on top of a car accident is no one’s idea of a walk in the park. You want - no, need - your car fixed correctly the first time. Safeco designed the Guaranteed Repair Network to help make that happen.

Select a Guaranteed Repair Network shop for your car, get an estimate, get it fixed and get back on the road. If anything goes wrong from there, you’re covered with Safeco’s President's Guarantee™.

Join the Guaranteed Repair Network

To submit your repair shop for possible inclusion in our network, please fill out the form below through Liberty Mutual Insurance:
Guaranteed Repair Network application

File your claims online

The online claims process is fast, simple, and convenient. We'll walk you through to ensure every step along the way is captured, and you can make updates to the information you give us at any time. Then you can easily manage your claim and track its progress in your online account after you've filed.

Home damaged by hail?

If your home has been damaged by hail, our Guaranteed Repair Network can help you schedule and coordinate your repairs online. The process is simple to complete, and we’ll be there to help you at each step. Log in below to get started.

Schedule your repairs

¹Guaranteed Repair Network not available in Rhode Island or Massachusetts. In these states we offer you our Superior Service Program (SSP), which is similar to the Guaranteed Repair Network. However, the estimate is completed by a Safeco Insurance appraiser. For more information, speak with your Safeco Insurance Claims Representative.