guaranteed repair network

A hassle-free repair shop network you can trust.

For your car, only certain repair shops that are quick, meticulous, and reliable will do. Yet it’s often difficult to determine which shops are worthy of your business and trust, so Safeco did the legwork for you. Our Guaranteed Repair Network1 consists of shops across the nation that we’ve put under the microscope.

We’ve verified that each consistently delivers high-quality service and repairs. But, we didn’t stop there. As part of our network, repair shops make Safeco customers a priority. And we guarantee their work for as long as you own your car.2

When you choose a Guaranteed Repair Network shop for your repairs, you’ll enjoy:

  • Convenience and choice: With more than 2,000 shops across the nation in our Guaranteed Repair Network, there’s likely one near you. Your agent or claims representative will help you locate one. If you prefer a shop outside the network, that’s fine too. It’s your car and your choice.
  • Peace of mind: We guarantee the work of our network shops for as long as you own your vehicle. If you choose your own shop, we cannot guarantee its work.
  • Speed: Guaranteed Repair Network shops give your repairs precedence to get you back behind the wheel of your car sooner.
  • Efficiency: Finding additional damage won’t hold up your repairs. Our shops have authorization to repair all accident-related damage they discover, even beyond the initial estimate.
  • Quality: The shops in our network put highly trained technicians to work on your vehicle so you know your repairs are in capable hands.
Quality Repairs Guaranteed
Dealing with faulty repairs on top of a car accident is no one’s idea of a walk in the park. You want - no, need - your car fixed correctly the first time. Safeco designed the Guaranteed Repair Network to help make that happen.

Select a Guaranteed Repair Network shop for your car, get an estimate, get it fixed and get back on the road. If anything goes wrong from there, you’re covered with Safeco’s President's Guarantee™.

Join the Guaranteed Repair Network
To submit your repair shop for possible inclusion in our network, please fill out the Guaranteed Repair Network application through Liberty Mutual.
File an Auto Claim Online
If you're located in Iowa, Illinois, Indiana, Minnesota, North Dakota, Nebraska, South Dakota, or Wisconsin, you now have the ability to file auto claims 24/7 from the convenience of your desktop or mobile device. We'll guide you along the way so that each step in the process is captured, and to ensure you're comfortable with the claim you submit.

From there you can track your claim online, and contact us with any questions you have along the way.


Customers located elsewhere can still file over the phone at 1-800-332-3226 and will have the ability to file online in the coming months.
1Safeco’s Guaranteed Repair Network is not available in HI, MA and RI. Customers in MA and RI have access to the PACE OneStop® program.

2Under our President’s Guarantee™, Safeco Insurance will repair or replace any defective work of the Guaranteed Repair Network facility. Damage caused by normal wear and tear, improper maintenance or unreasonable use is not covered.