auto glass repair and replacement

Windshield and glass repair options are provided by Safelite® Solutions or a shop of your choice. Keep in mind that if work is done outside of the Safeco network, you may incur additional personal expense if an agreed price cannot be reached.

File a Claim
Submit a glass claim with Safelite Solutions.
Or call 1-800-332-3226.
24 hours a day, 7 days a week.
File an Auto Glass Claim Online
Safeco customers in some states now have the ability to file auto claims 24/7 from the convenience of a desktop or mobile device. Online filing will become available to more states in the coming months.

check your state

We'll guide you so that each step in the process is captured, and to ensure you're comfortable with the claim you submit. From there you can track your claim online, and contact us with any questions you have along the way.


Customers located elsewhere can still file over the phone at 1-800-332-3226 or online with Safelite Solutions, and will have the ability to file through their online account in the coming months.

Safelite Solutions - Our Preferred Glass Repair Provider
Safeco partners with Safelite Solutions, the country's largest automobile glass replacement company, to offer you a fast and high-quality way to repair or replace your glass. Our nationwide auto glass repair and replacement program can perform the work at your home or office at no additional cost. Safelite Solutions is an entity separate from Safeco acting on our behalf.

Why Safelite Solutions?
All work is backed by the Safeco President's Guarantee and a national warranty is provided on the work for as long as you own or lease the vehicle.

Trained professionals who meet or exceed industry professional standards perform the auto glass repairs and replacements.

24-hour scheduling with thousands of convenient locations or mobile service that will bring the repair to you.

Safeco customers receive high priority at the shops in our network, so you can get your glass repaired or replaced quickly.

When a Safelite Solutions shop can repair your windshield damage instead of replacing the glass, we waive your deductible, making the repair free to you. If the glass is replaced, you will be responsible only for your deductible for the covered work.