Loading...Affected by Hurricane Ian? We hope you're safe. If you need to file a claim, the fastest and easiest way is online or through our app. Due to the expected volume of claims, there may be a delay in speaking to a representative on the phone.

The Safeco Claims Valet Service

We'll take it from here.

What is it?

After an accident you can choose to have us drop off a rental car at the scene, or schedule a swap at an agreed upon time and place. When repairs are finished, we’ll bring the car back from the shop.

What are the benefits?

  • Convenience: Leave everything to us, we'll remove all of the hassle from the process.
  • Time Saving: Your time is valuable, so we will work around your schedule. Valet appointments are quick, easy and convenient to you.
  • Quality Repairs: We will only bring your vehicle to authorized repair shops that are committed to doing the job right. We'll monitor your car throughout the repair process and guarantee the repairs for as long as you own the vehicle.1

Need to file a claim?

The online claims process is fast, simple, and convenient. We'll walk you through to ensure every step along the way is captured, and you can make updates to the information you give us at any time. Then you can easily manage your claim and track its progress in your online account after you've filed.

File a claim

Frequently asked questions

1Availability varies by state. Claims Valet Service™ is available if your policy contains rental car reimbursement and you have a covered loss. Other restrictions and eligibility rules apply.