Get a CLUE Report

A little detective work can reveal a lot about a property's history, and could save you from unexpected surprises later. Before you buy or sell a home, order a loss history report. The five years of claims history the report offers can give you a better perspective on your biggest financial investment.

It's Called CLUE, but It's No Mystery

Most insurance companies, including Safeco, use the Comprehensive Loss Underwriting Exchange (CLUE) to lookup claims filed on a home in the past five years. Your local Safeco agent uses the information to offer advice about much home insurance coverage is right for you. If you’re the seller of a home, you can request a free CLUE report online through LexisNexis. If you’re considering buying a home, request a copy of the report from the current owner.

Accelerated Information Sharing

Before CLUE, insurance companies would call a home's previous insurer to find out if damage was repaired. Now, an online CLUE report is readily available to insurers and home buyers, and accelerates the insurance application process.

The Sooner You Know, the Better

If you're buying a house, it's a good idea to request a CLUE report at the same time you make your initial offer. If there’s been serious damage or repair to the house, you can let your home inspector know what to look for.

If you’re selling your home, reviewing the CLUE report before listing your house allows you to be completely honest to prospective buyers. You can also check repairs to ensure past problems have been properly fixed.

Calls Are Tracked, but Not a Factor

In some states, CLUE reports may include calls homeowners have made about potential claims, even if no payment occurred. At Safeco, these claims without payment are not a factor in the acceptance or pricing of new policies.

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© 2017 Liberty Mutual Insurance, 175 Berkeley Street, Boston, Massachusetts, 02116

Insurance is offered by Safeco Insurance Company of America and/or its affiliates, with their principal place of business at 175 Berkeley Street, Boston, Massachusetts, 02116. This website provides a simplified description of coverage. Nothing stated herein creates a contract. All statements made are subject to the provisions, exclusions, conditions and limitations of the applicable insurance policy. Please refer to actual policy forms for complete details regarding the coverage discussed. If the information in these materials conflicts with the policy language that it describes, the policy language prevails. Coverages and features not available in all states. Eligibility is subject to meeting applicable underwriting criteria.