Safeco Insurance Claims Center

Call for 24/7 Claims Assistance: 1-800-332-3226


If You Ever Have a Claim, You Can Expect Great Service.

When accidents happen, we are here for you 24/7. When the unexpected occurs, we’re here from the beginning of your claim to the end. Car accidents during your commute, tornado damage to your home, a tree falling on your garage – these are the things you have insurance for, and we know how to handle them.

We also know that an insurance claim can be stressful, but you don’t have to worry. You have Safeco, and we will help you with friendly, step-by-step guidance. See below for how to file a claim, track a claim in your online account and more.

Auto Claims | Home Claims | Natural Disaster Claims

File a Claim



Call 24 hours a day, 7 days a week for claims assistance.


Track a Claim


Check on your claim any time in your Safeco account.

Or, contact your assigned Safeco representative.

Get Roadside Help



Call any time of the day or night, any day of the week. We will be on our way.

Roadside Assistance Services

Get roadside help when you need it by adding this optional coverage to your car insurance, motorcycle insurance or RV insurance.

Get more details on Safeco’s Roadside Assistance.


Car Damaged? Get Guaranteed Repairs

Choose a repair shop from Safeco’s network, if you wish, and get hassle-free repairs – guaranteed for as long as you own your car.

Learn more about auto claims and repairs.



Home Damaged? Get Help Living Somewhere Else

When you can’t live in your home due to damage, Loss of Use coverage may help with the expenses to live somewhere else.

Learn more about home claims or appliance coverage, or find a contractor for repairs.

Featured Review of
Safeco Insurance

“Great Fast Service

The claim process was fast and easy. Friendly staff and follow up.”
–Kaseyo, Safeco customer from Idaho

Read more Safeco insurance reviews now.

Insurance Claims FAQs

We know you have questions about how Safeco will handle your claim. We have answers.


Safeco Customer Reviews

© 2015 Liberty Mutual Insurance, 175 Berkeley Street, Boston, Massachusetts, 02116

Insurance is offered by Safeco Insurance Company of America and/or its affiliates, with their principal place of business at 175 Berkeley Street, Boston, Massachusetts, 02116. This website provides a simplified description of coverage. Nothing stated herein creates a contract. All statements made are subject to the provisions, exclusions, conditions and limitations of the applicable insurance policy. Please refer to actual policy forms for complete details regarding the coverage discussed. If the information in these materials conflicts with the policy language that it describes, the policy language prevails. Coverages and features not available in all states. Eligibility is subject to meeting applicable underwriting criteria.