Safeco Insurance Claims Center

Call for 24/7 Claims Assistance: 1-800-332-3226

 

If You Ever Have a Claim, You Can Expect Great Service.

When accidents happen, we are here for you 24/7. When the unexpected occurs, we’re here from the beginning of your claim to the end. Car accidents during your commute, tornado damage to your home, a tree falling on your garage – these are the things you have insurance for, and we know how to handle them.

We also know that an insurance claim can be stressful, but you don’t have to worry. You have Safeco, and we will help you with friendly, step-by-step guidance. See below for how to file a claim, track a claim in your online account and more.

Auto Claims | Home Claims | Natural Disaster Claims

File a Claim

1-800-332-3226

 

Call 24 hours a day, 7 days a week for claims assistance.

 

Track a Claim

 

Check on your claim any time in your Safeco account.

Or, contact your assigned Safeco representative.

Get Roadside Help

1-877-762-3101

 

Call any time of the day or night, any day of the week. We will be on our way.



Roadside Assistance Services

Get roadside help when you need it by adding this optional coverage to your car insurance, motorcycle insurance or RV insurance.

Get more details on Safeco’s Roadside Assistance.

 

Car Damaged? Get Guaranteed Repairs

Choose a repair shop from Safeco’s network, if you wish, and get hassle-free repairs – guaranteed for as long as you own your car.

Learn more about auto claims and repairs, as well as auto glass claims.

 

 

Home Damaged? Get Help Living Somewhere Else

When you can’t live in your home due to damage, Loss of Use coverage may help with the expenses to live somewhere else.

Learn more about home claims or appliance coverage, or find a contractor for repairs.

Featured Review of
Safeco Insurance

“Great Fast Service

The claim process was fast and easy. Friendly staff and follow up.”
–Kaseyo, Safeco customer from Idaho

Read more Safeco insurance reviews now.

Insurance Claims FAQs

We know you have questions about how Safeco will handle your claim. We have answers.

 

Safeco Insurance Customer Reviews

Pikeville, KY

Age: 35 to 44

Years a customer: Less than 1

Size of Household: 1

5

Great sevice!!!

I would definitely recommend Safeco for classic car insurance. The whole experience was very fast and efficient. Also the people I had to work with regarding my total loss claim were very knowledgeable and friendly.

Products: Classic Car

Do you recommend this product? Yes

WA

Age: 55 to 64

Years a customer: 1 - 5

Size of Household: 2

5

Best experience ever with an Insurance Company!

For the first time we had to file a claim on our cabin due to a wildfire situation and the service we received from Safeco was impeccable. Our agent was prompt, courteous and professional. Answers or concerns were handled in a timely manner. Given the stressful situation we were in, it is greatly appreciated that the last thing we needed to worry about were the details around processing our claim. Also, the Wildfire Defense Program offered through Safeco proved to be an incredible benefit of being a client with Safeco, as this program added a whole new line of defense for our cabin agains wildfires! We would highly recommend Safeco's services.

Products: Home

Do you recommend this product?

Depew, NY

Age: 55 to 64

Years a customer: 1 - 5

Size of Household: 2

5

Very efficient and professional!

After my accident, I found my experience to be very pleasant. The team is very efficient and professional. Everything went very smoothly with immediate follow up and transparency.

Products: Auto

Do you recommend this product? Yes

Colorado Springs, CO

Age: 65 or over

Years a customer: 1 - 5

Size of Household: 2

4

Would recommend Safeco to Family and Friends.

In working with Safeco Agents, Adjusters, and Field Representatives, because of 2 unfortunate claims filed because of Mother Nature. Hail Storm. I am very pleased with all that have been involved in handling these claims. Professional, Responsible, and quick to respond too all issues.

Products: Auto, Home

Do you recommend this product? Yes

 

Age: 25 to 34

Years a customer: 1 - 5

Size of Household: 1

5

Excellent Service

After a couple of years paying for renter's insurance, my bike was stolen. I called safeco and they were extremely nice helping me through the claims process. The amount of the claim was very fair, and it came through quickly. I'd absolutely recommend them!

Products: Renters

Do you recommend this product? Yes

Erie, PA

Age: 65 or over

Years a customer:

Size of Household: 1

1

No help

Was hit in a parking lot. Safeco didn't help me and the lies of the party at fault got her off the hook.

Products: Auto, Renters

Do you recommend this product? No

Response from Safeco:

Parking lot accidents are frustrating – actually, all auto accidents are. We understand, and we strive to make the claims process easy for you while handling the claim in accordance with your policy. Thank you for your feedback. We appreciate your review and your business.

St. Louis County, MO

Age: 65 or over

Years a customer: 1 - 5

Size of Household: 2

5

Efficient claims experience.

There was a wind storm in our area. Hundreds of homes were damaged. When we submitted our claim, we received quick service because Safeco had a large cadre of claims adjustors in the area almost immediately.

Products: Auto, Home

Do you recommend this product? Yes

Troutdale, OR

Age: 55 to 64

Years a customer: 5 - 10

Size of Household: 3

1

Rude adjusters!

Got the run around and adjustor was almost two hours late!!! Didn't bother to call till 1 and 50 minutes later.

Products: Home

Do you recommend this product? No

Response from Safeco:

We know your time is extremely valuable, and we appreciate you telling us about your experience. We strive to provide the efficient support you expect, whether in person or over the phone, and we will continue to do so. Please know we value your business. Thank you for your review.

 

Read More Reviews

© 2016 Liberty Mutual Insurance, 175 Berkeley Street, Boston, Massachusetts, 02116

Insurance is offered by Safeco Insurance Company of America and/or its affiliates, with their principal place of business at 175 Berkeley Street, Boston, Massachusetts, 02116. This website provides a simplified description of coverage. Nothing stated herein creates a contract. All statements made are subject to the provisions, exclusions, conditions and limitations of the applicable insurance policy. Please refer to actual policy forms for complete details regarding the coverage discussed. If the information in these materials conflicts with the policy language that it describes, the policy language prevails. Coverages and features not available in all states. Eligibility is subject to meeting applicable underwriting criteria.