Coronavirus updates: How we’re responding

contact us

When you need help, we’re here for you.

contacting customer service

Customer Service

Your local independent Safeco agent is the best way to contact us when you have questions or concerns about your policy.

contact your local agent

Visit customer support for more information.

Pay Your Bill

Pay Online

Log in to your or register to pay your bill online.

Pay Your Bill Online

Pay by Phone


Please have your policy number and payment information ready to pay by checking account or credit card.

Pay by Mail

Safeco Insurance
P.O. Box 91016
Chicago, IL

Overnight address is no longer available; however, postmark date will be honored for all payments.

File or Track a Claim

24/7 Claims Service


File a claim online

Auto Glass Claims

File a claim online with Safelite Solutions.

Track Your Claim

Log in to your .

Roadside Assistance

Call 1-877-762-3101 24 hours a day, 7 days a week.1


Interested in working for Safeco? View our career opportunities.

Become a Safeco Agent

1Roadside Assistance must previously be purchased as part of your policy.