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When you need help, we’re here for you.

contacting customer service
Customer Service
Your local independent Safeco agent is the best way to contact us when you have questions or concerns about your policy.

contact your local agent

Visit customer support for more information.

Pay Your Bill
Pay Online
Log in to your or register to pay your bill online.

Pay Your Bill Online
Pay by Phone

Please have your policy number and payment information ready to pay by checking account or credit card.
Pay by Mail
Safeco Insurance
P.O. Box 91016
Chicago, IL

Overnight Shipping Address
Safeco Insurance
1400 South Highway Drive
Suite 100
Fenton, MO 63026
File or Track a Claim
24/7 Claims Service

File a claim online
Auto Glass Claims
File a claim online with Safelite Solutions.
Track Your Claim
Log in to your .
Roadside Assistance
Call 1-877-762-3101 24 hours a day, 7 days a week.1

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Interacting With Safeco
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Media Contact
Glenn Greenberg, 1-617-574-5874

More Information
1Roadside Assistance must previously be purchased as part of your policy.