Billing and Payment Options

Easily pay your insurance bill.

customer pays bill by phone
Safeco has convenient billing and payment options so you can stay on top of your policy. You can always call your local independent agent for help with paying your bill or changing your billing and payment methods.

Pay Your Bill Online
To make a one-time online payment, log in to your online account, select the “I Would Like To” dropdown menu for the appropriate policy, and click Make a Payment.

Your payment will be charged or deducted that day. Payments received after 5 p.m. PT will post the next business day. Payments will appear on your bank or credit card statement in about three to seven business days. At this time, you cannot schedule a payment for a future date.

Pay Bill Now

Pay with Visa, MasterCard, American Express, or Discover. Or pay by electronic funds transfer (EFT) from your checking account.

Don’t have an online account? Register here.
Recurring or Automatic Online Payments
You can either use a credit card or checking account to set up recurring, or automatic, payments.

To set up recurring payments, log in to your online account, select the “I Would Like To” dropdown menu for the appropriate policy and click Change Payment Method. Under Payment Options, select either Automatic Deduction or Recurring Credit Card as your Payment Method. Set the date you’d like the payment to be made each month, and fill in your account information. On the same page, under Policy Billing Options, you can apply this recurring payment to one or all of your policies.

Set Up Payments

Pay with Visa, MasterCard, American Express, or Discover. Or pay by electronic funds transfer (EFT) from your checking account.

Don’t have an online account? Register here.
Pay Your Bill by Phone
Have your credit card or checking account information ready

  1. Call 1-800-332-3226.
  2. Enter 1-2-(your policy number)-2 when prompted.
Your payment will be deducted or charged that day. Payments received after 5 p.m. PT will post the next business day. Payments will appear on your bank or credit card statement in about three to seven business days. At this time, you cannot schedule a payment for a future date.

Make a one-time payment over the phone with Visa, MasterCard, American Express, or Discover. Or pay by electronic funds transfer (EFT) from your checking account.
Pay Your Bill by Mail
Please reference your policy or account number when mailing a payment or other documents.

Standard:
Safeco Insurance
P.O. Box 10002
Manchester, NH 03108-0002

Overnight:
Safeco Insurance
100 Liberty Way
Dover, NH 03820
More Payment Information
+Changing Your Payment Method-Changing Your Payment MethodChanging Your Payment Method
In your online account, you can select Regular, Automatic Deduction (automated payments from your checking account) or Recurring Credit Card (automated payments from a credit card) as your payment method. If you select Regular as your Payment Method, you will need to make a payment online, by phone, or by mail at each billing period. If you choose Automatic Deduction or Recurring Credit Card, your payments will be processed automatically on a recurring basis.

To change your Payment Method, log in, select the “I Would Like To” dropdown menu for the appropriate policy and then click Change Payment Method. Under Payment Options, select the Payment Method of your choice and click Review Changes toward the bottom of the page.

To arrange for your mortgage lender to collect and pay your homeowners insurance premiums, please call 1-800-332-3226.

Register here if you don’t have an online account.
+Saving or Updating a Credit Card-Saving or Updating a Credit CardSaving or Updating a Credit Card
If you’re not interested in recurring payments but would like to save a credit card to your account for future one-time payments, you can do so when you make your next installment payment. Log in and select the “I Would Like To” dropdown menu for the appropriate policy and then click: Make a Payment. Fill in your card information and check the Save Account For Future Use box. Your card will be saved once you complete the payment process.

To update a saved credit card or enter a new card, make your next installment payment using the new card information and remember to click the Save Account For Future Use box. This will override the card you currently have saved.

The next time you go to make a payment, the saved card will be available for you to use. If you have multiple billing accounts, will you need to repeat these steps to save the card to each account.

Register here if you don’t have an online account.
+Late Payments-Late PaymentsLate Payments
If a payment is going to be late, please contact your local independent agent as soon as possible to discuss your policy.
More Billing Information
+Changing Billing Frequency and Due Date-Changing Billing Frequency and Due DateChanging Billing Frequency and Due Date
Log in, select the “I Would Like To” dropdown menu for the appropriate policy and then click Change Payment Method. You can enter a new Due Date under Payment Options or change your billing frequency to Full (one payment per policy term), 2-Pay (two payments per policy term), 4-Pay (four payments per policy term) or Monthly (monthly payment per policy term) under Policy Billing Options. You will need to modify the billing settings of each policy individually.

If you have any outstanding payments due, you will need to make those first before changing your billing frequency and/or due date.

Register here if you don’t have an online account.
+Paperless Billing-Paperless BillingPaperless Billing
Log in, select the “I Would Like To” dropdown menu for any policy and click View Other Billing Options. From there, once again select the “I Would Like To” dropdown menu and click Manage Paperless Billing. From here you can enroll in paperless billing, cancel paperless billing, or update your paperless billing email address. If you have more than one policy and enroll in paperless billing, all policies will become paperless. If you only want certain policies to be paperless, please contact your local independent agent.

With paperless billing, you will receive email notifications when a new bill is ready, rather than a printed bill in the mail. To view your bill, log in, select the “I Would Like To” dropdown menu for the appropriate policy and click View Other Billing Options. From there, once again select the “I Would Like To” dropdown menu and click View Billing Statements.

You still have the option of paying your bill by phone or by mail if you do not wish to pay it online. You will also continue receiving non-billing related documents and notices in the mail.

Changing your paperless billing email address will not change your account email address. Please keep all email addresses registered with Safeco up-to-date. We are not responsible for problems arising from emails sent to an inactive or out-of-date email address.

Register here if you don’t have an online account.
+Paperless Billing and Undeliverable Emails-Paperless Billing and Undeliverable EmailsPaperless Billing and Undeliverable Emails
Safeco will mail a copy of your bill if a paperless billing email is returned as undeliverable. If this happens twice in a 13-month period, your paperless billing will be cancelled. You will then receive bills in the mail unless you re-enroll in paperless billing using a valid email address.