Claims

When you face a difficult situation, you need answers and support right away. Whether you were involved in an auto accident or are a homeowner with water damage, we are here when you need us most. We're dedicated to providing fast, fair, and friendly claim service, and guiding you step by step through the claims process.

Claims at a Glance

• Automobile—Accidents happen, even to the most careful drivers. If you're involved in one, we'll work with you to get your vehicle back on the road as quickly as possible.
• Accident Guide [PDF]—This includes tips, checklists, and forms that will help you collect the vital information you need in the event of an accident. It's a great idea to print it out and put it in your glove compartment as a handy reference.
• OneStop™ Claims Service—Find out about the fastest way from accident to full repair. This service is designed to get you back on the road as quickly as possible—two days sooner, on average. We can also help you take care of your windshield repair or replacement and other glass needs too!
• Safeco Glass Service—The Safeco Glass Service will take the hassle out of your auto glass repair and replacement needs.
• Homeowners—When it comes to your home, any loss can be overwhelming. We can work with you to help make your recovery as easy as possible.
• Natural Disasters—If severe weather or disasters happen in your area, help is here. Check these tips to learn the steps you can take to stay safe, prevent additional property damage, and file the necessary claims paperwork.
• Workers Compensation—An injury in the workplace can be difficult for both the employee and the business. Our program ensures quality claims management and timely medical care for injured employees.
• Early Return To Work program—Learn how to help injured workers remain in the workforce in a modified role while they are recovering.
• Medical Provider Locator—Find a designated medical provider in your area or create your own customized provider directory.

Online Claims Services

If you are a Safeco policyholder, you can view your claim status and access other benefits or services for your policy in Account Services.

Note: This website provides a simplified description of coverage. Nothing stated herein creates a contract. All statements made are subject to the provisions, exclusions, conditions and limitations of the applicable insurance policy. Please refer to actual policy forms for complete details regarding the coverage discussed.