LEWISTON, ID 83501-2200
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American Insurance Agency is rated 4.9 out of 5 by 10.
Rated 5 out of 5 by from Quality company, excellent service! Very satisfied! I am not the type of person that shops for new insurance every year. I enjoy having an agent that knows me and I have a history with. I had been with the same insurance for years, but when I purchased my home they ran me in circles trying to get my homeowners insurance. It was stressful and embarrassing. My realtor suggested I call American, so I did. I was connected with Philip and he made everything go so smoothly. Easy getting my home insured, auto switched over, better coverage AND saved me money. He is a pleasure to work with and always prompt and easy to contact. The office seems to be full of people that really enjoy their jobs. Thanks for being so great to work with!
Date published: 2015-01-28
Rated 5 out of 5 by from Super service! Tina Heitmann always does a great job when handling my insurance needs. She is quick to respond and friendly. She also helps educate me when I have questions about insurance. I recently needed additional insurance on a new house and her rates were very competitive, allowing me to feel comfortable that my other insurance coverage was properly priced. Thanks for the great service!
Date published: 2016-10-25
Rated 5 out of 5 by from Excellent Service! OMG!! You are AMAZING!! Just another reason why I rave about you as my agent. I feel like you're part of our family :) You helped us save money when we bought our first big house and then moving our vehicle insurance from the only agent we had ever had (and our families) and now our baby girl is grown up, has her license and first vehicle....thank you Helen, truly, from the bottom of my heart. You really are an asset to your company and to this valley.  
Date published: 2015-03-27
Rated 5 out of 5 by from Wonderful Team Very satisfied! The staff at American Insurance has always been so helpful and informative, especially with my boyfriend and I being first time home buyers! Helen was able to get us a quote very fast and there were no surprises. We always have wonderful customer service when we have questions. My boyfriend and I are extremely happy that we chose American Insurance!  
Date published: 2015-01-29
Rated 5 out of 5 by from Wonderful Event for members We had the privilege of using the recycling offer that American Insurance was so kind to provide to clients and just wanted to let you know how much we appreciated it and please let management know that we wanted to say Thank You and it was a real blessing! I should have written some time ago, but just remembered today that I had never said “Thank You.”
Date published: 2016-08-11
Rated 5 out of 5 by from Great service! Jeremy Van Houten was very helpful when I called last week to get a car insurance quote- easy to talk to, very patient answering all my questions in several emails back and forth, and always responded quickly. He worked with me to get extra discounts and helped me save money without sacrificing coverage. Thanks Jeremy!
Date published: 2016-07-16
Rated 5 out of 5 by from Always Friendly Most of the time when I call I get Dina on the phone and she is always quick to help. Whether she looks something up for me, gets me to the correct agent or assists me herself it is always a pleasure to work with her.
Date published: 2016-07-27
Rated 5 out of 5 by from Great Service Lori recently helped me with a new homeowners policy. She was great and patiently answered all of my questions. I have been with American Insurance for a long tine, and she is always helpful and kind.
Date published: 2016-09-01
  • 2016-10-27T08:42CST
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© 2016 Liberty Mutual Insurance, 175 Berkeley Street, Boston, Massachusetts, 02116

Insurance is offered by Safeco Insurance Company of America and/or its affiliates, with their principal place of business at 175 Berkeley Street, Boston, Massachusetts, 02116. This website provides a simplified description of coverage. Nothing stated herein creates a contract. All statements made are subject to the provisions, exclusions, conditions and limitations of the applicable insurance policy. Please refer to actual policy forms for complete details regarding the coverage discussed. If the information in these materials conflicts with the policy language that it describes, the policy language prevails. Coverages and features not available in all states. Eligibility is subject to meeting applicable underwriting criteria.