300 W 10TH ST
WEST POINT, GA 31833-1212
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Safeco Premier Partner agencies have a track record of success with Safeco and exhibit an exceptional level of commitment to our customers.

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J. Smith Lanier & Co. is rated 5.0 out of 5 by 9.
Rated 5 out of 5 by from Excellent advice and service. Becky Robinson has been very helpful in evaluating my coverage. I appreciate her suggestions and assistance. She is always friendly and helpful.
Date published: 2015-08-27
Rated 5 out of 5 by from Long Time J. Smith Lanier Customer I've been with J. Smith Lanier for going on almost 7 years now. I was introduced to the organization through my wife who currently sought their services for all of her insurance needs. We originally worked with Pat Doughtery who was an absolute fantastic rep. Not only was she very pleasant to deal with, several times she reached out to use to let us know that she had found a better insurance offer. When Pat left, our account was taken over by Kay who has been absolutely wonderful. She's been extremely timely with calling us back and assisting us with whatever we may need. We decided to go through a different rep since J. Smith didn't offer services in the state we're moving to. We are very sad to go but would absolutely consider coming back. Thank you for the wonderful years of service!
Date published: 2015-08-04
Rated 5 out of 5 by from Always great service! Agent always prompt and so helpful! Thanks, Ramona.
Date published: 2015-07-14
Rated 5 out of 5 by from Wonderful service! Ramona Ward is the best! Ramona always goes "above and beyond" in taking care of our home and auto insurance needs. We have had to make numerous changes in our policies over the years (new autos, new homes) and Ramona does a fantastic job getting us the best insurance at the best price and taking care of ALL the details. She has been absolutely wonderful to work with!
Date published: 2015-07-09
Rated 5 out of 5 by from Great Service Ramona was very helpful and fast. Very customer Friendly!
Date published: 2015-07-07
Rated 5 out of 5 by from Yes Our agent was great, I haven't ever had this much time spent to review what was best for us and so helpful.
Date published: 2015-06-23
Rated 5 out of 5 by from Great Customer Service I would just like to take a minute to lift up Jackie Watford with J. Smith Lanier in Columbus, GA. She and I had been working together to try to find a better rate on my homeowners for some time. I had gotten Jackie to provide me with quotes from several companies through J. Smith Lanier while I was also receiving quotes from outside providers. A month or so had gone by without communication while I was dragging my feet on making a decision when I recieved an e-mail from Jackie letting me know that J. Smith Lanier had recently began offering Cincinnati Insurance Company. She had already run a quote for me based on my existing coverage for homeowners and auto and laid out how I would save over $500 a year by switching. By being proactive and keeping customers in mind, Jackie was able to retain business for J. Smith Lanier, and, most importantly, save me money! Whether it be for business or personal, Jackie has always been very prompt and helpful in making sure that all of my insurance needs are met.
Date published: 2015-06-22
Rated 5 out of 5 by from Friendly and helpful personnel Elaine is on switchboard and she was a very nice. Stephanie and Cindy are in charge of my insurance. They are immediately available to help me anytime I call with a problem or question.
Date published: 2015-06-11
  • 2015-08-30T08:04CST
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© 2015 Liberty Mutual Insurance, 175 Berkeley Street, Boston, Massachusetts, 02116

Insurance is offered by Safeco Insurance Company of America and/or its affiliates, with their principal place of business at 175 Berkeley Street, Boston, Massachusetts, 02116. This website provides a simplified description of coverage. Nothing stated herein creates a contract. All statements made are subject to the provisions, exclusions, conditions and limitations of the applicable insurance policy. Please refer to actual policy forms for complete details regarding the coverage discussed. If the information in these materials conflicts with the policy language that it describes, the policy language prevails. Coverages and features not available in all states. Eligibility is subject to meeting applicable underwriting criteria.