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1st American Insurance Agency is rated 5.0 out of 5 by 5.
Rated 5 out of 5 by from Home owner's insurance Part of purchasing a home is getting the right coverage. Here's where Kelli and A1 really shined, they had the ability and took the time to price coverage from many different providers. Nothing is perfect, but in the end my policies were far cheaper than I could have gotten through any of the single policy majors. I know because I gave them all a chance to bid. Not only did I get a great policy I also got a great agent who now understands my preferences and has shown a willingness to go the extra mile to make sure I get the best match and the best price.
Date published: 2016-04-15
Rated 5 out of 5 by from EXCELLENT SERVICE Kellie Whiteley was extremely friendly, helpful, and very responsive to my needs. She listened and provided!!!! She went the extra mile. I asked if I could get some business cards to hand out to friends as I was very happy with her services--she took the extra step and hand delivered them to me!!! This made me feel important. I have and will continue to refer her and 1st American Insurance Agency to family and friends. Also, there were some issues on the title to the home I was purchasing, which delayed the closing date on my house, but I never had to worry that I wasn't going to be taken care of. She made sure that if she was unavailable at any time, that I could confidently talk to one of her co-workers. Additionally, after the closing and the start up of my auto policy as well as my home policy, she still called to check to see how I was doing and if there were anything I needed. I loved this type of customer service!!!!
Date published: 2016-04-28
Rated 5 out of 5 by from Very helpful service I have used 1st American for a few years, and each time I needed changes or new insurance, their staff are responsive and helpful, and get me better rates than if I looked on my own. I will continue to use them for my insurance needs.
Date published: 2016-11-08
Rated 5 out of 5 by from Excellent Agency! Great service, everybody was very friendly, helpful and knowledgeable. I would highly recommend them.
Date published: 2016-03-30
Rated 5 out of 5 by from Kelli went above and beyond what I expected. I know she spent many hours finding the best insurance for us.
Date published: 2016-04-19
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© 2016 Liberty Mutual Insurance, 175 Berkeley Street, Boston, Massachusetts, 02116

Insurance is offered by Safeco Insurance Company of America and/or its affiliates, with their principal place of business at 175 Berkeley Street, Boston, Massachusetts, 02116. This website provides a simplified description of coverage. Nothing stated herein creates a contract. All statements made are subject to the provisions, exclusions, conditions and limitations of the applicable insurance policy. Please refer to actual policy forms for complete details regarding the coverage discussed. If the information in these materials conflicts with the policy language that it describes, the policy language prevails. Coverages and features not available in all states. Eligibility is subject to meeting applicable underwriting criteria.