SAN PEDRO, CA 90731-4658
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Insurance Center Associates is rated 4.8904 out of 5 by 73.
Rated 5 out of 5 by from SERVICE YOU CAN DEPEND ON! I've been married 28 years. My husband and I have used CNS Insurance Services for the entire interim and luckily paired with Sarah Lopez, our current Insurance Broker. We have always been kept "in-the-know" as it relates to our insurance coverage and informed of any discounts or new insurance components we should take advantage of. When we have questions, she is always there and always willing to provide us with the information we need. Even in times of crisis, she is there, and that is reassuring for us as customers. I would refer Sarah Lopez in a heartbeat. She has to be, without a doubt, one of the best brokers ever. Thank you, CNS, for hiring and maintaining knowledgeable, professional, courteous brokers like Sarah. We really appreciate it!
Date published: 2016-02-11
Rated 1 out of 5 by from I dont like calling this place... Agent, Domonic Estes has incompetent customer service skills, in a hurry to get you off the phone, doesn't want to be bothered! I requested a policy for 2016 that I payed in full over the phone and he sends me via email 1 page of policy only! - I requested for a policy in the mail and doubt very much that he mailed it out! - when I went to pay my yearly payment I wanted the discount for paying the full year, he acted like he didn't know what that was! wanted me to pay the full price without discount! - he was talking fast and sounded like he wanted to get off the phone, I had to bring it up to his attention! - he is not the only one there that's always in a rush to get you off the phone, even when you have questions and need to understand something about your home owners insurance policy - I am thinking seriously of switching to another company with better customer service.
Date published: 2016-03-11
Rated 5 out of 5 by from Great Service by Sara Lopez!!! Decided to move to another agency with under 24 hours to spare - Sara handled my homeowners & earthquake policies expediently, discovered coverage benefits I qualified for @ low or no cost and made sure I got those as well reviewed existing limits to ensure we were fully covered. Thorough, and didn't "kill" my time. I would highly recommend both Sara & this agency.
Date published: 2016-03-10
Rated 5 out of 5 by from Exceptional Service I had known a man, Domonic Estes, from a mutual friend and when I found out he was in insurance, I asked if could do anything for me? Well Domonic really took care of me. He got me a much a cheaper rate with a lot more coverage and his customer service is exceptional. I highly recommend Insurance Center Associates. Thanks.
Date published: 2015-12-08
Rated 5 out of 5 by from Great Service, Great Prices! Sara Lopez is Amazing! Whether its checking a premium on a new car, adding a car, a claim,or thoughts on improving or helping me save money on all my policies with Mercury: she's the best. Always availible, and great service. And she always has a good attitude. I'm a fan.
Date published: 2015-08-10
Rated 5 out of 5 by from Amazing Service! Went the extra mile! I was very surprised and pleased with the excellent service provided by this company. They were prompt to answer and respond to any questions and even called the DMV for me!! Definitely recommend this place to anyone looking for quality insurance and prompt service.
Date published: 2016-05-31
Rated 5 out of 5 by from Awesome service! Melodie and Linda have always taken such great care of our family. After all of these years, they can just anticipate my needs and I cant thank them enough. Melodie is my rock, and always goes above and beyond for me. Won't change our insurance to anyone else!
Date published: 2015-11-05
Rated 5 out of 5 by from Thank you Sincerely Sandra Arambula Words can't describe how it is when the world seems to be crumbling at your feet and just even the smallest things come together for you, how appreciative you are! It has been a long last few years. Major life changes. Some self inflicted (DUI) :( and some you can't seem to control. (My mother diagnosed with Stage 3 Cancer.) Let me just say, what to some might seem meniscal, to me means so much more! Thank you for being there for us Sandra. I feel like you are family. You helped me with my DUI. With the purchase of my new truck and now even the changes that need to be made because of my mothers current health issues. You my darling make my life easier! And I sincerely appreciate you! Even though we never met, I just want you to know that. Thanks for taking care of me and my family. I hope they give you the biggest shout out for your hard work and sincerity! Because it is much appreciated by your customer and friend! I will continue to tell all my friends of your awesomeness and I tell them all she's my, "My Insurance Lady" Kind Regards, Cari Ferguson
Date published: 2015-04-27
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