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When You Need Help, Safeco Is Here for You

For the most efficient assistance, please check below for payment options, contact numbers and other speedy solutions. If it’s a quote you need, get a free online insurance quote and we’ll match you with a local agent so you can purchase the policy. If you’re already a Safeco customer, you know what to do. Direct your inquiry to your local Safeco agent or log in to make payments, change your address and more.

Pay Bill Online

Log in to your account or set up a new one to pay online.

To learn more about online payments, visit the Billing and Payment Options page.

24/7 Claims Service


Auto Glass Claims
Safelite Solutions

Roadside Assistance

Pay Bill by Phone


Press 1-2-(enter policy number)-2

Please have your checking account or credit card information ready.

Payment Address

Safeco Insurance
P.O. Box 6476
Carol Stream, IL 60197

Please reference your policy or account number on your payment.

Overnight Shipping Address

For payments or documents that require next-day delivery.

Safeco Insurance
2012 Corporate Drive Ste 108
Naperville, IL 60563

Safeco Newsroom

Liberty Mutual, the parent company of Safeco Insurance, handles Safeco media relations and public relations. Please visit the newsroom for any media inquiries and to read the latest news.

Visit the Safeco Newsroom.


Looking for information about job opportunities with Safeco? Search for Safeco jobs on the Liberty Mutual website.

• Become a Safeco agent.
© 2015 Liberty Mutual Insurance, 175 Berkeley Street, Boston, Massachusetts, 02116

Insurance is offered by Safeco Insurance Company of America and/or its affiliates, with their principal place of business at 175 Berkeley Street, Boston, Massachusetts, 02116. This website provides a simplified description of coverage. Nothing stated herein creates a contract. All statements made are subject to the provisions, exclusions, conditions and limitations of the applicable insurance policy. Please refer to actual policy forms for complete details regarding the coverage discussed. If the information in these materials conflicts with the policy language that it describes, the policy language prevails. Coverages and features not available in all states. Eligibility is subject to meeting applicable underwriting criteria.