Safeco customers Sabrina and Ryan know all too well what it’s like to start over from scratch. In November 2012, a natural gas explosion in their suburban Indianapolis neighborhood destroyed their home, along with several others, and caused millions of dollars in property damage. Even worse, two people died in the explosion.
Naturally, it took months to rebuild their home, and a contractor filing for bankruptcy in the midst of the project didn’t help. What did help was having a Safeco® claims adjuster on their side, along with their independent insurance agent, Kris Henthorn of Henthorn Agency in Beech Grove, Indiana.
“We feel that Safeco really came in alongside us and helped us to slowly piece our life back together,” says Ryan. “This piecing-together was not just financial; there was also a personal touch and empathy shown to us – something that most people wouldn't expect from an insurance company.”
Years after the explosion, Sabrina and Ryan remain grateful they had an insurance company invested in helping them rebuild their lives and home.
“We have recommended and will continue to recommend Safeco to everyone that asks us about insurance companies,” Ryan says.
The unexpected happened to Sabrina and Ryan, and Safeco Insurance was there for them, just like we’re there for all of our policyholders.
To read what other customers have to say about Safeco, read our insurance reviews.