Trusted Choice®
Ever worked with an insurance agent who impressed you with professionalism, thoughtfulness, and honesty?
This superb service is the hallmark of Trusted Choice agents. The Trusted Choice program consists of a select group of independent insurance agents committed to delivering a higher level of service to clients. Safeco is a founding sponsor and enthusiastic advocate of the program.
Trusted Choice agents and brokers subscribe to the following Pledge of Performance. They:
- Work with you to identify the insurance and financial services that are right for you, your family, or your business, and consult with multiple companies to deliver those products.
- Guide you through the claims process for a prompt and fair resolution of your claim.
- Help solve problems related to your coverage or account.
- Explain the coverages and options available to you through their agency, at your request.
- Return your phone calls and emails promptly, and respond to your requests in a timely manner.
- Provide 24/7 services, offering any or all of the following: emergency phone numbers, Internet account access, e-mail, and call-center services.
- Use their experience and relationships to customize your coverage as needed.
- Commit their staff to continuing education so they may be more knowledgeable in serving you.
- Treat you with respect and courtesy.
- Conduct business in an ethical manner.
Want to work with a Trusted Choice agent? Find one in your area.
