Safeco Insurance Claims Center

Accidents Happen

We’re here for you when the unexpected happens. If you have questions about a car accident or damage to your home, we have the answers you need. We’ll help you through the claims process with friendly, step-by-step guidance. It’s easy to file and track an insurance claim with Safeco Insurance.

File a Claim


Call Us. We're Here for You.

24 hours a day, 7 days a week

Easy Online Auto Glass Claims

Contact our preferred glass repair provider:

Safelite Solutions.

Track a Claim

Check the status of your Safeco Insurance claim anytime in your online account.
Login now.

Roadside Assistance


Call Us. We're on Our Way.

24 hours a day, 7 days a week

Auto Claims

Get detailed information about filing an auto insurance claim, including:
  • How to file an auto claim
  • Windshield and glass repair
  • Auto body estimates and repairs
  • How to report a stolen car

Learn more about auto claims.



Home Claims

Get more details on filing a home insurance claim, including:
  • How to file a home insurance claim
  • What to do about water damage
  • Free contractor referral
  • Loss of use due to property damage

Learn more about home claims.



Natural Disaster Claims


Learn what to do if you experience damage from severe weather or a catastrophic disaster, such as an earthquake, hurricane, tornado, wildfire, hail or winter weather.
Learn more about natural disaster claims.

“They were prompt, knowledgeable, courteous and very professional. It was all about meeting my needs.”

- Johnny and Debbie S., South Carolina

  Read More Customer Stories

What to do after a car accident

Not a Safeco Policyholder?

If this is your first time contacting Safeco and you need to file a claim, please call 800-332-3226.

If you have an insurance claim in progress that involves a Safeco policyholder, please contact your assigned claims representative.
is rated 4.4382 out of 5 by 502.
Rated 5 out of 5 by from
Date published: 2014-08-30
Rated 5 out of 5 by from Accident insurance So far we have no complaints and are extremely happy for the policy we have.
Date published: 2014-08-27
Rated 1 out of 5 by from horrible experince i have had claims in the past and pay alot for insurance but this was by far the worst experince i have had with any insurace company. My claim started in Febuary 2014 and to my knowledge is still not finished so i switched companies.
Date published: 2014-08-27
Rated 5 out of 5 by from Happy Customer I am new to SafeCo insurance, but I couldn't be happier with the service and coverage. After contacting them with severe storm damage, they were quick to respond and very kind and patient. I would refer everyone to SafeCo. They're wonderful!
Date published: 2014-08-27
Rated 5 out of 5 by from Great service I have had safeco on home and my van for three or four years and they have always taken care of me when I needed something.
Date published: 2014-08-27
Rated 1 out of 5 by from 140 mile test drive I put in a claim as theft because a Service Manager took my car (SL 600) off the lot over the weekend and returned it damage. The car was their to get an estimate (relocking system does not require test driving) for Safeco. When I went to pick up my car on Monday, the Service Manager said he lost power while driving my car and taking it home. The expert says the car is totaled. Safeco refuse to replace the car with the ticket value even though the amount is on the declaration page and in consideration for comprehension which is policy for stolen, malicious mischief, vandalism and larceny. Safeco says no coverage for collision even though this is not a collision claim. I had to get a third estimate because I was low balled on repair.
Date published: 2014-08-27
Rated 5 out of 5 by from Great Insurance Company Have had Safeco Insurance for some time now and never new how good the company was other than hearing from other people that Safeco is a Good Company. When I had put a claim in with the company they were out in a matter of days to assess the damages to our home and wrote us a check on the spot to get started with repairs. Nice to know that there are companies out there like Safeco that are concerned with your problems and do what is needed to help you get things repaired.
Date published: 2014-08-27
Rated 5 out of 5 by from Great insurance !! I am so happy with the unbelievable service from Safeco ! This is the best insurance company I have ever delt with ! I would pay extra for the service that I received ,very very pleased !
Date published: 2014-08-27
© 2014 Liberty Mutual Insurance, 175 Berkeley Street, Boston, Massachusetts, 02116

Insurance is offered by Safeco Insurance Company of America and/or its affiliates, with their principal place of business at 175 Berkeley Street, Boston, Massachusetts, 02116. This website provides a simplified description of coverage. Nothing stated herein creates a contract. All statements made are subject to the provisions, exclusions, conditions and limitations of the applicable insurance policy. Please refer to actual policy forms for complete details regarding the coverage discussed. If the information in these materials conflicts with the policy language that it describes, the policy language prevails. Coverages and features not available in all states. Eligibility is subject to meeting applicable underwriting criteria. 36 USC 220506