Safeco Insurance Claims Center

Accidents Happen

We’re here for you when the unexpected happens. If you have questions about a car accident or damage to your home, we have the answers you need. We’ll help you through the claims process with friendly, step-by-step guidance. It’s easy to file and track an insurance claim with Safeco Insurance.

File a Claim

800-332-3226

Call Us. We're Here for You.

24 hours a day, 7 days a week

Easy Online Auto Glass Claims

Contact our preferred glass repair provider:

Safelite Solutions.

Track a Claim

Check the status of your Safeco Insurance claim anytime in your online account.
 
Log in now.

Roadside Assistance

877-762-3101

Call Us. We're on Our Way.

24 hours a day, 7 days a week

Auto Claims

Get detailed information about filing an auto insurance claim, including:
  • How to file an auto claim
  • Windshield and glass repair
  • Auto body estimates and repairs
  • How to report a stolen car

Learn more about auto claims.

 

 

Home Claims

When it comes to home claims, there’s no better feeling than knowing you have someone on your side to help you rebuild.
 

 

Natural Disaster Claims

When severe weather or environmental disasters strike close to home, learn what to do to, both to stay safe and to file a claim with Safeco. We know storm damage, property damage and water damage is stressful. Our claims team is available 24/7 to help.
 
Learn more about natural disaster claims.

“They were prompt, knowledgeable, courteous and very professional. It was all about meeting my needs.”

- Johnny and Debbie S., South Carolina

  Read More Customer Stories

What to do after a car accident

Not a Safeco Policyholder?

If this is your first time contacting Safeco and you need to file a claim, please call 800-332-3226.

If you have an insurance claim in progress that involves a Safeco policyholder, please contact your assigned claims representative.

Safeco Customer Reviews

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is rated 4.4148 out of 5 by 610.
Rated 5 out of 5 by from Service after claim was amazing! Safeco has been our auto insurance for a couple years. No bells and whistles for this company, just great all around service. After my vehicle rolled, I was blown away by how soon Safeco responded when I called my local office. The staff were all so very friendly and professional. Phone calls and emails were clear and the claim processed quickly. We won't hesitate to recommend Safeco to friends and family!
Date published: 2014-10-17
Rated 5 out of 5 by from Awesome to know Safeco has my back!! Safeco is very reasonably priced and I was very impressed by the claim process. I was with my last ins company for 20 years (I know). Safeco is one of the best moves I have made everyone should get a quote if they are not already a memeber.
Date published: 2014-10-16
Rated 5 out of 5 by from I AM A HAPPY, HAPPY LANDLORD BECAUSE OFMY SAFECO I received the best advice for the best and most coverage on my truck and landlord bundle package insurance. THE PRICE BEAT ALL OTHER COMPANIES.
Date published: 2014-10-15
Rated 5 out of 5 by from excellent service - from start to finish! After learning the other person didn't have insurance after hitting my parked vehicle, Safeco quickly took the information and started the process for me. I didn't even have time to call the recommended collision company - they called ME! They set up my rental vehicle and expedited my repairs as they knew I had an upcoming vacation. All was completed on time as promised. Pleased with every step including when the agent followed up with me as I was extremely upset over the circumstances of the event.
Date published: 2014-10-15
Rated 5 out of 5 by from Amazing Customer Service My daughter was robbed and I filed a claim to replace her belongings, which were of a substantial value. My Claims Professional was courteous, sympathetic and effiecient. She was patient and understanding when I was suddenly dealing with the hospitalization of my mother and unable to submit some of the paperwork within the timeframe that I promised it.
Date published: 2014-10-14
Rated 5 out of 5 by from Great claims response I got into a fender bender and they made it simple I got my estimate and my rental car reservation the next day and they sent the check within a week very simple no fuss
Date published: 2014-10-14
Rated 5 out of 5 by from Thanks again Safeco! Twice in one year Safeco went out of their way to assist us - thank you Safeco!
Date published: 2014-10-14
Rated 3 out of 5 by from Coverage Adjuster needed additional training !!! Claim representative provided erroneous statements as to fact of my Policy !!!
Date published: 2014-10-14
© 2014 Liberty Mutual Insurance, 175 Berkeley Street, Boston, Massachusetts, 02116

Insurance is offered by Safeco Insurance Company of America and/or its affiliates, with their principal place of business at 175 Berkeley Street, Boston, Massachusetts, 02116. This website provides a simplified description of coverage. Nothing stated herein creates a contract. All statements made are subject to the provisions, exclusions, conditions and limitations of the applicable insurance policy. Please refer to actual policy forms for complete details regarding the coverage discussed. If the information in these materials conflicts with the policy language that it describes, the policy language prevails. Coverages and features not available in all states. Eligibility is subject to meeting applicable underwriting criteria. 36 USC 220506