Safeco Insurance Claims Center

Accidents Happen

We’re here for you when the unexpected happens. If you have questions about a car accident or damage to your home, we have the answers you need. We’ll help you through the claims process with friendly, step-by-step guidance. It’s easy to file and track an insurance claim with Safeco Insurance.

File a Claim


Call Us. We're Here for You.

24 hours a day, 7 days a week

Easy Online Auto Glass Claims

Contact our preferred glass repair provider:

Safelite Solutions.

Track a Claim

Check the status of your Safeco Insurance claim anytime in your online account.
Login now.

Roadside Assistance


Call Us. We're on Our Way.

24 hours a day, 7 days a week

Auto Claims

Get detailed information about filing an auto insurance claim, including:
  • How to file an auto claim
  • Windshield and glass repair
  • Auto body estimates and repairs
  • How to report a stolen car

Learn more about auto claims.



Home Claims

Get more details on filing a home insurance claim, including:
  • How to file a home insurance claim
  • What to do about water damage
  • Free contractor referral
  • Loss of use due to property damage

Learn more about home claims.



Natural Disaster Claims


Learn what to do if you experience damage from severe weather or a catastrophic disaster, such as an earthquake, hurricane, tornado, wildfire, hail or winter weather.
Learn more about natural disaster claims.

“They were prompt, knowledgeable, courteous and very professional. It was all about meeting my needs.”

- Johnny and Debbie S., South Carolina

  Read More Customer Stories

What to do after a car accident

Not a Safeco Policyholder?

If this is your first time contacting Safeco and you need to file a claim, please call 800-332-3226.

If you have an insurance claim in progress that involves a Safeco policyholder, please contact your assigned claims representative.
is rated 4.4011 out of 5 by 541.
Rated 5 out of 5 by from Great claim service This was my first claim through insurance. I was so impressed with quick response from the adjuster and the inspector. When the actual work was going to be more than estimated, the inspector was already on her way to body shop and called me shortly thereafter to explain the additional work. They made arrangements with the rental car company for additional time needed. Safe I truly made a bad situation better with their exceptional service. Would highly recommend them!
Date published: 2014-09-11
Rated 5 out of 5 by from Speedy and professional A professional representative handle my claim extremely fast and treated me like a real person!
Date published: 2014-09-11
Rated 5 out of 5 by from Caring individuals I've been with Safeco for a couple of years and have found their level of attention and care to be outstanding.
Date published: 2014-09-11
Rated 1 out of 5 by from unimpressed Very slow service. Had to wait days for my adjuster to get ahold of me and alot of false information was givin. Recommend any other insurance but safeco
Date published: 2014-09-11
Rated 5 out of 5 by from expert help this is the best and quickest insurance company i have ever had the experience to do business with.
Date published: 2014-09-10
Rated 5 out of 5 by from Auto claim From start to finish, all expectations were met as discussed. I was contacted immediately by the claims adjustor and give specific information to facilitate the repairs on my auto. The body shop experience was wonderful. Again, expectations for set and completed as promised. Rental car was ready. My vehicle was ready in a week and every part of my experience was enjoyable! I am very pleased.
Date published: 2014-09-10
Rated 1 out of 5 by from terrible service All safeco cares about is making money and not the customer
Date published: 2014-09-10
Rated 1 out of 5 by from Watch Out For Depriciation On RV Turn In The Highest Estimate You Can Find. And Insist On Them Basing Claim Amount On The Average Of The Two Highest Estimate Amounts You Can Find.
Date published: 2014-09-10
© 2014 Liberty Mutual Insurance, 175 Berkeley Street, Boston, Massachusetts, 02116

Insurance is offered by Safeco Insurance Company of America and/or its affiliates, with their principal place of business at 175 Berkeley Street, Boston, Massachusetts, 02116. This website provides a simplified description of coverage. Nothing stated herein creates a contract. All statements made are subject to the provisions, exclusions, conditions and limitations of the applicable insurance policy. Please refer to actual policy forms for complete details regarding the coverage discussed. If the information in these materials conflicts with the policy language that it describes, the policy language prevails. Coverages and features not available in all states. Eligibility is subject to meeting applicable underwriting criteria. 36 USC 220506