How to Report a Stolen Car

Your car was there, in that parking space, not more than a few hours ago. But now it’s gone. You’ve double checked, three times. You didn’t park around the corner. You didn’t take the bus. You drove today, and definitely parked in that space. Your car was there and now it’s gone. Your car may have been stolen. We’re here to help. But first, you should call the police. Then, call us.

File a Claim

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1. Call the Police

It’s possible that your car was towed or impounded. The police will be able to determine if this is the case. Be prepared to provide detailed information such as your license plate number, VIN, registration information and driver’s license number.

2. Call Us

Be ready to provide the following information:

  • When and where you last saw your vehicle (date, time and location)
  • Year, make and model of your vehicle
  • The police department where the report was filed
  • The police report number
  • Your contact information
  • Your Safeco auto insurance policy number

After you report your claim, a representative will contact you within eight business hours to discuss what happens next, what your insurance policy covers and to answer any further questions.

3. Wait

Most stolen cars are recovered within a few weeks. We’re keeping our fingers crossed that yours comes back safe and sound.

When your car is found, let us know right away. We’ll inspect any damages and write an estimate for necessary repairs.

© 2017 Liberty Mutual Insurance, 175 Berkeley Street, Boston, Massachusetts, 02116

Insurance is offered by Safeco Insurance Company of America and/or its affiliates, with their principal place of business at 175 Berkeley Street, Boston, Massachusetts, 02116. This website provides a simplified description of coverage. Nothing stated herein creates a contract. All statements made are subject to the provisions, exclusions, conditions and limitations of the applicable insurance policy. Please refer to actual policy forms for complete details regarding the coverage discussed. If the information in these materials conflicts with the policy language that it describes, the policy language prevails. Coverages and features not available in all states. Eligibility is subject to meeting applicable underwriting criteria.