Billing and Payment Options

Looking for Convenient Ways to Pay Your Premium and Manage Your Billing? You Have Them With Safeco.

Credit card payment? Mail a payment? Automatic payments? Change payment method? Safeco has the convenient billing and payment options you want to stay on top of your policy. Or, you can always call your local Safeco agent for help with paying bills and changing your billing and payment options.

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Credit card payments

Accepted credit cards: Visa, MasterCard, American Express and Discover. You can make a credit card payment online, by phone, by mail or as a recurring payment.

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Bank account payments

By check/checking account (electronic funds transfer – EFT) only. Payments from savings accounts are not currently accepted. You can pay by check online, by phone, by mail or as a recurring payment.

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Pay bill online

To make a one-time online payment, log in, select the I Would Like To dropdown menu for the appropriate policy and then click: Make a Payment.

Your payment will be charged or deducted that day. Payments received after 5 p.m. PT will post the next business day. Payments will appear on your bank or credit card statement in about three to seven business days. At this time, you cannot schedule a payment for a future date.

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Pay by phone

Call 1-800-332-3226, then press 1-2-(enter policy number)-2. Have your credit card or checking account information ready.

Your payment will be deducted or charged that day. Payments received after 5 p.m. PT will post the next business day. Payments will appear on your bank or credit card statement in about three to seven business days. At this time, you cannot schedule a payment for a future date.

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Payment address
Standard mail:
Safeco Insurance
P.O. Box 10002
Manchester, NH 03108-0002

Overnight only:
Safeco Insurance
100 Liberty Way
Dover, NH 03820

Please reference your policy or account number when mailing a payment or other documents.

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Payment methods

In your online account, you can select Regular, Automatic Deduction (automated payments from your checking account) or Recurring Credit Card (automated payments from a credit card) as your Payment Method. If you select Regular as your Payment Method, you will need to make a payment online, by phone or by mail at each billing period. If you choose Automatic Deduction or Recurring Credit Card, your payments will be processed automatically on a recurring basis.

To change your Payment Method, log in, select the I Would Like To dropdown menu for the appropriate policy and then click: Change Payment Method. Under Payment Options, select the Payment Method of your choice and click Review Changes toward the bottom of the page.

To arrange for your mortgage lender to collect and pay your homeowners insurance premiums, please call 1-800-332-3226.

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Recurring payments

You can either use a credit card or checking account for recurring payments, also known as automatic payments.

Log in, select the I Would Like To dropdown menu for the appropriate policy and then click: Change Payment Method. Under Payment Options, select either Automatic Deduction or Recurring Credit Card as your Payment Method, set the date you’d like the payment to be made each month and fill in your account information. On the same page, under Policy Billing Options, you can apply this recurring payment to all policies or a single policy. To turn off recurring payments, change your Payment Method to Regular.

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Save or update a credit card

If you’re not interested in recurring payments but would like to save a credit card to your account for future one-time payments, you can do so when you make your next installment payment. Log in to your Safeco account, select the I Would Like To dropdown menu for the appropriate policy and then click: Make a Payment. Fill in your card information and check the Save Account For Future Use box. Your card will be saved once you complete the payment process.

To update a saved credit card or enter a new card, make your next installment payment using the new card information and remember to click the Save Account For Future Use box. This will override the card you currently have saved.

The next time you go to make a payment, the saved card will be available for you to use. If you have multiple billing accounts, will you need to repeat these steps to save the card to each one.

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Late payments

If a payment is going to be late, please contact your local Safeco agent at once to discuss your policy.

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Change billing frequency and/or due date

Log in, select the I Would Like To dropdown menu for the appropriate policy and then click: Change Payment Method. You can enter a new Due Date under Payment Options or change your billing frequency to Full (one payment per policy term), 2-Pay (two payments per policy term), 4-Pay (four payments per policy term) or Monthly (monthly payment per policy term) under Policy Billing Options. You will need to modify the billing settings of each policy individually.

If you have any outstanding payments due, you will need to make those first before you can change your billing frequency and/or due date.

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Enroll in, cancel or change email address for paperless billing

Log in, select the I Would Like To dropdown menu for any policy and click: View Other Billing Options. From there, once again select the I Would Like To dropdown menu and click: Manage Paperless Billing. You can enroll in paperless billing, cancel paperless billing or update your paperless billing email address. If you have more than one policy and enroll in paperless billing, all policies will become paperless. If you only want certain policies to be paperless, please contact your local Safeco agent.

With paperless billing, you will receive email notifications when a new bill is ready rather than a printed bill in the mail. To view your bill, log in, select the I Would Like To dropdown menu for the appropriate policy and click: View Other Billing Options. From there, once again select the I Would Like To dropdown menu and click: View Billing Statements.

You still have the option of paying your bill by phone or by mail if you do not wish to pay it online. And, you will continue receiving non-billing related documents and notices in the mail.

Changing your paperless billing email address will not change your account email address. Please keep all email addresses registered with Safeco up to date. We are not responsible for problems arising from emails sent to an inactive or out-of-date email address.

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Paperless billing and undeliverable emails

Safeco will mail a copy of your bill if a paperless billing email is returned as undeliverable. If this happens twice in a 13-month period, your paperless billing will be cancelled. You will then receive bills in the mail unless you re-enroll in paperless billing using a valid email address.

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© 2016 Liberty Mutual Insurance, 175 Berkeley Street, Boston, Massachusetts, 02116

Insurance is offered by Safeco Insurance Company of America and/or its affiliates, with their principal place of business at 175 Berkeley Street, Boston, Massachusetts, 02116. This website provides a simplified description of coverage. Nothing stated herein creates a contract. All statements made are subject to the provisions, exclusions, conditions and limitations of the applicable insurance policy. Please refer to actual policy forms for complete details regarding the coverage discussed. If the information in these materials conflicts with the policy language that it describes, the policy language prevails. Coverages and features not available in all states. Eligibility is subject to meeting applicable underwriting criteria.