SEATTLE, Wash. (Nov. 6, 2012) – In the aftermath of Hurricane Sandy, Safeco Insurance has deployed additional resources to help customers recover from the storm that ravaged a 1,000-mile region of the Eastern United States.
Catastrophe claims specialists are available to assist by telephone and hundreds more, including property experts, have been dispatched to the hardest-hit areas. In addition, special mobile units designed to handle claims for Safeco® home customers are now operating in Freehold, N.J., and Garden City, Long Island, N.Y.
The company also says it will not apply hurricane deductibles to customers’ losses from Sandy. Other home and auto policy deductibles will apply.
When safe to do so, Safeco Insurance® customers should reach out to us with their claims or questions.
Our customer service representatives are ready to answer questions and guide customers through the home or auto claims process 24 hours a day, seven days a week, at 800-332-3226.
Safeco has brought in additional staff and is prioritizing weather-related claims in the eastern half of the country, but call volumes still may be high. When offered, a caller may choose to remain on hold or request a return phone call, keeping their place in the call queue.
Safeco home insurance customers can receive face-to-face support at dedicated catastrophe response vehicles at the locations below, 8 a.m. to 6 p.m. ET, Monday-Friday; 9 a.m. to 6 p.m. on weekends. Customers should look for a Liberty Mutual Insurance RV, which is where Safeco Insurance, a Liberty Mutual company, will have Safeco homeowners experts stationed.
Safeco Insurance offers the following tips to help homeowners protect their property from further damage after Sandy. .
In business since 1923 and based in Boston, Mass., Safeco Insurance sells personal automobile, homeowners and specialty products through a network of more than 10,000 independent insurance agencies throughout the United States. Safeco is a Liberty Mutual Insurance company.
Boston-based Liberty Mutual Insurance is a diversified insurer and the third largest property and casualty insurer in the U.S. based on 2013 direct premiums written as reported by the National Association of Insurance Commissioners. Liberty Mutual Insurance also ranks 76th on the Fortune 100 list of largest U.S. corporations, based on 2013 revenue.
For more information about Safeco Insurance, go to www.Safeco.com.