SEATTLE, Wash. (Nov. 6, 2012) – In the aftermath of Hurricane Sandy, Safeco Insurance has deployed additional resources to help customers recover from the storm that ravaged a 1,000-mile region of the Eastern United States.
Catastrophe claims specialists are available to assist by telephone and hundreds more, including property experts, have been dispatched to the hardest-hit areas. In addition, special mobile units designed to handle claims for Safeco® home customers are now operating in Freehold, N.J., and Garden City, Long Island, N.Y.
The company also says it will not apply hurricane deductibles to customers’ losses from Sandy. Other home and auto policy deductibles will apply.
When safe to do so, Safeco Insurance® customers should reach out to us with their claims or questions.
Our customer service representatives are ready to answer questions and guide customers through the home or auto claims process 24 hours a day, seven days a week, at 800-332-3226.
Safeco has brought in additional staff and is prioritizing weather-related claims in the eastern half of the country, but call volumes still may be high. When offered, a caller may choose to remain on hold or request a return phone call, keeping their place in the call queue.
Safeco home insurance customers can receive face-to-face support at dedicated catastrophe response vehicles at the locations below, 8 a.m. to 6 p.m. ET, Monday-Friday; 9 a.m. to 6 p.m. on weekends. Customers should look for a Liberty Mutual Insurance RV, which is where Safeco Insurance, a Liberty Mutual company, will have Safeco homeowners experts stationed.
Safeco Insurance offers the following tips to help homeowners protect their property from further damage after Sandy. .
In business since 1923 and based in Seattle, Washington, Safeco sells insurance to drivers and homeowners through a network of independent agents throughout the United States.
Safeco is a Liberty Mutual Insurance company. Liberty Mutual ranks 81st on the Fortune 100 list of the largest U.S. corporations based on 2012 revenue. The company has financial strength ratings of A (Excellent) from the A.M. Best Company, A2 (Good) from Moody’s Investors Service, and A- (Strong) from Standard & Poor’s.
Brenda Mann Harrison