Customer Stories

Here's what our customers are telling us about our service.   Customer quote  

Customer Letters

"I was extremely pleased with how streamlined your service was. I was almost speechless! There were no hassles having my car repaired, or with reserving a rental car. Everyone involved was professional, courteous and pleasant to work with. I just want to let you know how thrilled I am!"
Barbara S., Oregon

"Regardless of when I sent an email or phoned, Sarang responded in far less than 24 hours. Very impressive! When he said I would receive a check, I received it within a few days. He was cordial, respectful and informative."
Frank A., Maryland

"I commend Carmen for her expertise and kindness during my recent claim. She returned my calls promptly and made sure that I thoroughly understand the process. She went above and beyond the call of duty! "
Donna M., California

"I switched to Safeco from State Farm and cannot begin to detail Safeco's excellence in service. Lydia was very informative, to the point and well spoken. I would love to hear that Safeco is No. 1. You're already there in my book."
Spencer R., Florida

© 2013 Liberty Mutual Insurance

Insurance is offered by Safeco Insurance Company of America and/or its affiliates, 1001 4th Ave, Seattle, WA 98154. This website provides a simplified description of coverage. Nothing stated herein creates a contract. All statements made are subject to the provisions, exclusions, conditions and limitations of the applicable insurance policy. Please refer to actual policy forms for complete details regarding the coverage discussed. If the information in these materials conflicts with the policy language that it describes, the policy language prevails. Coverages and features not available in all states. Eligibility is subject to meeting applicable underwriting criteria.