Safeco Insurance Reviews

If you’re wondering, “Is Safeco a good insurance company?” you’re in luck. Our customers have spoken, and you can read all about their experiences with Safeco Insurance here. You’ll find hundreds of Safeco reviews below. If you’re curious about insurance company ratings or you want to determine the best insurance companies for your needs, you’ll want to take a look.

When you’re done with our insurance reviews, we invite you to search for a local Safeco agent, who can research insurance rates and coverage for you.

Ratings Review

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is rated 4.4225 out of 5 by 639.
Rated 5 out of 5 by from Safeco home insurance. This insurance company has responded quickly to both an emergent situation (pipe burst-flooded rooms) and semi-emergent (storm damaged roof) over the past few years with experienced, fast, and very fair assistance for a reasonable yearly fee. Would reccomend them to anyone searching for a home and/or auto insurance.
Date published: 2014-10-28
Rated 5 out of 5 by from Great Service Everyone sold us thet Safeco was the best insurance. We did not know it until we needed them and it was great.
Date published: 2014-10-28
Rated 5 out of 5 by from Great customer service I have been with the same insurance company for many years, and recently switched at the urging of a friend. I am not sad that I did so. The SAFECO agents are excellent.
Date published: 2014-10-28
Rated 5 out of 5 by from Safeco - Safe and Secure I recently had an auto accident and Safeco handled my situation from the accident, to the insured that hit me, my vehicle tow, my vehicle collision evaluation, my car rental and loss payout. They walked me through my process step by step and answered all my questions and concerns with professionalism and assurance in a prompt and timely manner.
Date published: 2014-10-28
Rated 5 out of 5 by from Really wonderful service My garage was set on fire by a yard fire started by a neighbor. I'd never has this find of loss before was was completely skaen by the fire and the exhausting process of working with city inspectors and contractors to assess the extent of damage. My Safeco agent was extremely helpful, taking the time I needed to calm me down and familiarize me with both insurance matters and the process of finding and working with contractors. Safeco also contracted with a firm to help replace contents, which saved me countless hours of shopping and headaches with delivery. Safeco far exceeded my expectations. I plan to remain a loyal customer in the future.
Date published: 2014-10-28
Rated 2 out of 5 by from Poor Communicaton Throughout the Claims Process My wife's car was recently totaled in a rear end accident. Safeco assigned several different people to work on our claim, and no single person could provide all the answers. We went days between calls from them, and each one could not answer questions about what was to happen next. We were always told to wait till the next person called, and they would answer our questions. We even had an adjuster come to our house looking for the vehicle when we had told the previous contact that it had been left at the body shop because it wasn't safe to drive. We bought Safeco insurance because it was much less expensive than our previous brand of insurance, but the other brand provided much better customer service. Still, considering how rarely I hope to be filing claims, I would have to begrudgingly say that Safeco is a better value for the dollar. But if I ever have to file another claim, and have to go through the same aggravation again, I might consider switching back.
Date published: 2014-10-24
Rated 5 out of 5 by from Best service We had hail damage and they where on it. So friendly
Date published: 2014-10-24
Rated 4 out of 5 by from Speedy Process with great customer service We recently had a break in at our new home. We contacted Safeco and was assigned an adjuster. She was very quick to contact us and help explain the whole process. She calmed all our fears and walked us through the whole process. She answered all questions and constantly check on us during the process to see if we needed any other help. It was an unfortunate situation made a lot better buy our Claims adjuster Natasha.
Date published: 2014-10-24
© 2014 Liberty Mutual Insurance, 175 Berkeley Street, Boston, Massachusetts, 02116

Insurance is offered by Safeco Insurance Company of America and/or its affiliates, with their principal place of business at 175 Berkeley Street, Boston, Massachusetts, 02116. This website provides a simplified description of coverage. Nothing stated herein creates a contract. All statements made are subject to the provisions, exclusions, conditions and limitations of the applicable insurance policy. Please refer to actual policy forms for complete details regarding the coverage discussed. If the information in these materials conflicts with the policy language that it describes, the policy language prevails. Coverages and features not available in all states. Eligibility is subject to meeting applicable underwriting criteria. 36 USC 220506